Our Family-Owned and Operated Team of Northern Virginia Electricians: Safety First Since 1986
Root Electric is a family-owned and operated business built on a foundation of ensuring our customers’ safety and satisfaction every single time. Our Northern Virginia electricians have been providing commercial and residential customers with the best-trained, most-responsive, safety-minded service for over a quarter of a century. As a small, family-run business, we know that responsive communication and high-quality customer service always matter, no matter how big, or how small the job is. And it is this level of responsiveness that separates us from other electricians in Northern Virginia, in everything we do.
Each appointment made with one of our clients is set up by one of our experienced Northern Virginia electricians, not a secretary or an assistant. We spend time during each call asking questions to fully assess the situation, and are usually able to determine the best course of action before we send a truck out to your home or business. One of our experienced electricians sets up and completes each estimate or proposal personally so that we can anticipate any challenges ahead of time and give the customer a comprehensive idea of the job before they ever sign the contract. Not many other electricians in Northern Virginia can provide this level of service and peace of mind to its customers.
It was obvious from the start that Bill Root, the owner and founder, and his staff genuinely like what they do. In our original call, Bill tried to walk us through the problem to see if it was something we could handle ourselves. When it was clear that they needed to come out to our Fairfax Station home, they scheduled a visit promptly. The Root Electric team was punctual, very courteous, respectful of the property and efficient. All took the time to explain things. We highly recommend Root Electric for its skill and customer service.
Fairfax Station, VA
Each installation, service call or upgrade project is led and completed by our Master or Journeymen field electricians, each of whom is an excellent communicator. As we strive to ensure our customers’ safety and satisfaction, we also make sure to keep each customer fully informed of the progress of their project, as well as any challenges that arise. Our professional Northern Virginia electricians are always ready to answer questions and explain what needs to be done, and why.
Customer feedback is very important to our whole team of electricians in Northern Virginia. After Root Electric completes an installation, upgrade or repair, we invite our customers tell us how we did and give us suggestions for ways we can improve our level of service in the future. Customers can either tell us directly how we did, or use one of the several customer review outlets online to let us know how we can improve. We love great reviews as they help spread our great reputation, but unsatisfied customer reviews help us improve our business. After earning the Angie’s List Super Service Award for several years in a row now, our goal is to make sure each of our customers is a fan after doing business with us! Safety first, customer service always.
Contact us today at (703) 494-3989 to speak with one of our electricians in Northern Virginia about your commercial or residential electrical needs.
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Satisfaction / Safety First Since 1986